SPOC PMD is a service offered by the Danube Commission (DC) to the IWT sector to report administrative barriers in Danube navigation. Administrative procedures and processes carried out by border and customs authorities, navigation and port authorities as well as other national public administrations are indispensable but must be carried out in a non-discriminatory and most effective way.<\/p>\n
SPOC-PMD is intended to help identify potential for harmonising, simplifying and digitalising control and administrative processes in all Danube states and thus support the vision “Same River – Same Rules\u201d for a seamless and efficient flow of cargo on the Danube.<\/p>\n
Behind SPOC-PMD is a helpdesk operated by the DC Secretariat which handles cases reported by barge and port operators but also logistics service providers and cargo owners with the help of the Electronic Contact Form.<\/p>\n
The Electronic Contact Form is used to initiate dialogue with the DC Secretariat. The experts of the Secretariat will then handle the cases in direct communication with the reporting company and in close cooperation with partners from the EUSDR Priority Areas 1A and PA 11 as well as with professional organisations such as Pro Danube International and other associations active at transnational and national level.<\/p>\n